Webinar highlighted best practices for state exchanges, power of state-state collaboration

May 28, 2015

The ERC Health Policy Committee’s webinar on May 20, 2015 highlighted just a few of the benefits of the collaboration between Connecticut and Maryland’s state health insurance exchanges.

Peter VanLoon, of AccessHealthCT, and Subramanian Muniasamy of the Maryland Health Benefit Exchange, described how sharing resources and lessons between their states has helped both exchanges improve over the last two years. Well beyond technical assistance, collaboration also touched on contracting out services (and what not to contract out), outreach, Medicaid integration, and customer service among other issues.

Click here for a replay of the webinar, and here for the slides. Sign up here for regular updates, including future webinars, from CSG/ERC’s health committee.

Click to download slides

Health Insurance Exchanges — states sharing resources, solving problems 5-20-15, 2.03 PM from Ellen Andrews on Vimeo.

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